Better Business Bureau Complaint
This page presents the substance of the Better Business Bureau (BBB) complaint submitted in connection with the payroll dispute summarized on this site.
The content below reflects the complaint as submitted and subsequent BBB communications, without additional commentary or interpretation.
Complaint overview
- Complaint submitted regarding unpaid caregiver wages.
- BBB acknowledged receipt and assigned a complaint identification number.
- The complaint was forwarded to Acumen for response.
Summary of complaint content
Authorized caregiver services were provided over an extended period. Payment was not issued for those services. Repeated attempts to resolve the matter directly did not result in payment or reconciliation.
BBB response timeline
- The BBB notified the complainant when no response was received within its timeframe.
- The BBB later forwarded a message from Acumen indicating the matter was considered closed.
Current status
- No payment or reconciliation has been documented through the BBB process.
- The dispute remains unresolved as of the latest update.
Context note: This page summarizes the BBB complaint process.
Original submissions, acknowledgments, and related records are available
in the Documents section where applicable.